Co-Managed IT Services

Bridge IT gaps and empower your team with expert, scalable support from Virtual IT.

Eliminate IT bottlenecks, 80% of issues resolved on first call with expert backup for your team.

Reduce IT workload by up to 40% in three months with proactive support and best practice audits.

Gain predictable IT costs and no onboarding fees, monthly fixed pricing for peace of mind.

Access 117 years of combined technical expertise to fill skills gaps and drive IT strategy.

Accelerate transformation, onboarding completed in just 1 week, with minimal disruption.

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Our Clients

Hear How Co-Managed IT Drives Real Business Results

Clients trust Virtual IT for responsive support, measurable improvements, and strategic value.

“I use Virtual IT for all of our tech support. They are fantastic to work with. Ken is always available to help when I need it and goes the extra mile to make sure we are running smoothly. Thank you Virtual IT team!”

“At erstad, we’ve had the pleasure of partnering with Virtual IT since 2019. They’ve been an invaluable resource, consistently providing responsive, knowledgeable, and reliable IT support. No matter the challenge, their team is quick to troubleshoot and resolve issues, allowing us to stay focused on our jobs. Virtual IT truly feels like an extension of our team and is a vital part of our success.”

“Virtual IT is an excellent managed services provider that helps us with our technology practices. They possess a wealth of knowledge about current IT services and offer advices to help me improve my business.”

“Virtual IT has been an outstanding partner in managing our technology needs across the board. Their team is incredibly responsive, providing quick and effective tech support to all our employees—no matter where our employees are located. They’ve helped streamline our IT systems, manage hardware, secure our data, and strengthen our cybersecurity. We especially value the quarterly / semi-annually updates they provide to ownership, offering clear insights and actionable recommendations on how we can continue to improve our technology infrastructure. Their expertise and proactive support have been a true asset to our company.”

“Working with Tavis and staff at Virtual IT is most helpful to me in gaining best practices and knowledge about Cyber Security and the latest in IT Technology. Great People, Knowledgeable and Good Support.”

“ Virtual IT keeps our systems running smoothly. They’re fast, knowledgeable, and always ahead of potential issues—giving us peace of mind and time to focus on our work.”

“Virtual IT took over for our previous IT company that we enjoyed decades of service with. They have exceeded our expectations and continue to provide the high caliber service that we need. Virtual IT maintains on top of the current network solutions trends and cyber security issues that our business faces. We enjoy direct and quick personal contact with them daily and they offer us quick responses and solutions to our everyday IT needs.”

Our Partners

Comprehensive Co-Managed IT Services for Growing Businesses

Flexible support, expert guidance, and proactive IT solutions

Best Practice Audits

Technology Best Practice Audits

Recurring technology best practice audits identify gaps and areas for improvement in your IT environment. Receive actionable recommendations, compliance checks, and documentation to ensure your infrastructure aligns with industry standards. These audits are performed by dedicated experts on a regular schedule, helping your team maintain security, efficiency, and best-in-class operations while minimizing risks and costly surprises.

On-Site & Remote Support

On-Site & Remote Assistance

On-site and remote assistance offers responsive help for day-to-day issues and emergencies. Certified technicians are available for troubleshooting, maintenance, and escalated support, so your team can focus on core business tasks without IT distractions. Enjoy fast response times and reliable resolution for all user and system needs, both in person and remotely.

IT Management Consulting

Strategic IT Management Consulting

IT management consulting provides strategic guidance on technology planning, budgeting, and process alignment. Access vCIO-level expertise to build IT roadmaps, optimize budgets, and align technology with business goals. Benefit from quarterly and annual reviews that keep your technology investments delivering maximum ROI.

Network Support

Proactive Network Support

Network support ensures your organization’s connectivity is secure, resilient, and always available. Services include real-time monitoring, maintenance, critical event detection, wireless networking, VPNs, and backup checks. Proactive management helps prevent downtime and data loss, while expert troubleshooting resolves network issues rapidly.

Hardware Asset Management

Hardware Asset Management

Hardware asset management includes procurement assistance, inventory tracking, lifecycle management, and warranty support. Tailored solutions help you manage all devices and equipment, reduce costs, prevent asset loss, and keep your IT environment up to date. Receive ongoing reporting and best practice recommendations for hardware investments.

Disaster Recovery

Disaster Recovery & Continuity

Disaster recovery and business continuity services protect your data and keep your business running during unexpected disruptions. Enjoy 24/7 backup monitoring, offsite replication, daily recovery verification, and proactive troubleshooting. All backup data is encrypted and physically secured, giving you peace of mind and fast recovery options when you need them most.

Proven Results: High Satisfaction and Long-Term IT Partnerships

99.8%

Customer satisfaction rate

80%

First-call IT issue resolution

12 years

Average client retention

Team collaborating with advanced technology, showcasing Co-Managed IT Services to enhance internal performance.

Unlock Advanced IT Expertise and Boost Internal Team Performance

Co-managed IT services deliver measurable value by seamlessly integrating with your existing IT staff. Gain access to advanced tools, expert support, and strategic guidance without losing control of your internal IT operations. Benefit from recurring technology audits, 1-hour response times, and a proven record of 99.8% customer satisfaction, so you can focus on business growth while IT stays efficient, secure, and scalable.

Streamlined IT operations showcasing Co-Managed IT Services for enhanced scalability and proven processes.

Strengthen Your IT Operations With Scalable, Proven Processes

Flexible support models that adapt to your business needs, from partial outsourcing to full collaboration.
Recurring technology best practice audits to maintain compliance and optimize your infrastructure.
On-site and remote assistance for fast, effective problem-solving, no more long wait times.
IT management consulting and network support to strengthen your entire IT environment.
Comprehensive hardware asset management, including inventory tracking, procurement, and warranty support.

Get a Custom Co-Managed IT Quote Today

Boost productivity and security while controlling your IT costs.

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Team collaborating on IT strategies, showcasing the benefits of Co-Managed IT Services for reliable tech solutions.

Gain Predictable Results and Long-Term IT Reliability

With co-managed IT, your organization gains predictable outcomes and measurable improvements. Leverage a dedicated team that delivers industry-leading best practices, 1-week onboarding, and a 30-minute average ticket resolution time. Enjoy easy cancellation, no locked-in contracts, and the confidence that comes with a partner who consistently delivers on promises and metrics.

Case Studies

Virtual IT Keeps Erstad’s Design Teams Focused on Projects

Erstad turns to Virtual IT whenever they need fast, reliable IT support. Since 2022, Virtual IT has resolved issues quickly, integrated seamlessly into workflows, and provided clear communication. The result has been less downtime, smoother operations, and a trusted partner that feels like part of the team.

Virtual IT Guides Lombard Conrad Architects Through a Seamless IT Transition

Lombard Conrad Architects needed to replace a long-time IT provider after a business acquisition. Virtual IT managed the transition without disruption, built modern network and security practices into daily operations, and provided same-day responses with clear communication.

Virtual IT Strengthens Support & Security For HC Company

HC Company needed IT that could support staff across multiple sites without delays. Virtual IT delivered rapid helpdesk responses, standardized systems, and managed hardware lifecycles. The company gained faster resolutions, stronger security, and reliable operations.

Co-managed IT lets your in-house team partner with outside experts to fill skill gaps and boost productivity. You keep control of your IT, but gain access to advanced tools, support, and strategy. This approach helps you streamline operations and stay focused on business priorities while your IT runs reliably and securely.

Co-managed IT services are designed to complement your existing IT staff, not replace them. Your team stays in the driver’s seat while leveraging outside expertise, tools, and support. This partnership approach means your internal staff can focus on strategic projects, while routine tasks and complex issues are handled efficiently.

Co-managed IT services are highly flexible and can be tailored to your organization’s needs. You choose which tasks or areas to outsource, such as helpdesk, network management, cybersecurity, or asset tracking. The service scales up or down as your business evolves, ensuring you always have the right level of support.

Virtual IT can onboard your organization within one week. The process is streamlined and designed to minimize disruption, so your systems and IT team can benefit from co-managed support almost immediately. You’ll quickly gain access to expert resources and dedicated support.

Yes, co-managed IT is suitable for organizations with as few as 10 employees, or even smaller businesses willing to meet the minimum monthly fee. The service is scalable and delivers the same proactive management and advanced support regardless of your company size.